Privacy Policy

This Privacy Policy describes how account and service information is collected, used, protected and retained when you use this website and its account features.

Information we collect

We may collect information you submit during registration, account profile details, support messages, device and session information, and records of actions performed within the platform.

How information is used

Information may be used to create and manage accounts, provide support, secure the platform, maintain audit records, investigate suspicious activity and improve service reliability.

Passwords and authentication

Passwords are handled through the authentication provider and should not be stored or displayed as readable plaintext in the administrator dashboard. Customers can use the show/hide control on password fields to verify what they type before submission.

Data access and security

Access to customer data should be restricted according to account roles and database security policies. Administrative access is limited to authorized personnel.

Contact

Privacy enquiries can be sent to info@sterlinggatetrustbank.com.